Communication Skills
Here's a breakdown of the key differences between written and oral communication:
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Permanence:
Written communication is generally permanent. It can be stored, referenced, and reviewed repeatedly.
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Formality:
Often more formal, adhering to grammatical rules and structured formats.
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Precision:
Allows for careful wording and editing to ensure accuracy and clarity.
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Feedback:
Feedback is usually delayed, as the receiver needs time to read and respond.
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Context:
Relies heavily on the written word to convey the message, with less reliance on non-verbal cues.
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Examples:
Emails, reports, letters, memos, articles, books.
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Impermanence:
Generally temporary unless recorded. The message is delivered and then it's gone (unless someone takes notes or a recording is made).
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Informality:
Often more informal and conversational, with looser grammatical structures.
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Spontaneity:
More spontaneous, with less opportunity for careful planning and editing in real-time.
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Feedback:
Immediate feedback is possible through verbal and non-verbal cues.
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Context:
Relies on tone of voice, body language, and immediate context to enhance the message.
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Examples:
Conversations, presentations, meetings, phone calls, speeches.