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What is the difference between oral and written communication?
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The main difference between oral and written communication lies in the method of transmission and reception of the message. Here's a breakdown of their key differences:
Oral Communication:
- Method: Transmitted through spoken words.
- Immediacy: Allows for immediate feedback and clarification.
- Non-Verbal Cues: Relies heavily on tone of voice, body language, and facial expressions to convey meaning.
- Formality: Can range from informal conversations to formal presentations.
- Structure: Often less structured than written communication.
- Record: Generally lacks a permanent record unless recorded.
- Examples: Face-to-face conversations, phone calls, presentations, speeches, meetings.
Written Communication:
- Method: Transmitted through written words.
- Feedback: Feedback is usually delayed.
- Non-Verbal Cues: Relies on careful word choice, grammar, and punctuation to convey meaning.
- Formality: Often more formal than oral communication.
- Structure: Requires a more structured and organized approach.
- Record: Provides a permanent record of the communication.
- Examples: Emails, letters, reports, memos, articles, books.
In summary, oral communication is immediate and relies on non-verbal cues, while written communication provides a permanent record and depends on careful word choice and structure.